Return policy

Returns & Refunds Policy – Doggyeconi

Returns

At Doggyeconi, customer satisfaction is our top priority. If you’re not fully satisfied with your purchase, please contact us at [email protected]/[email protected], and we’ll do our best to resolve the issue.

We accept product exchanges within 14 days of the purchase date.

To qualify for an exchange, returned items must be in their original condition and remain unused.

Please be aware that Doggyeconi cannot be held responsible for items that have been chewed or damaged by pets.

Additionally, we are unable to accept returns for products that have been used in ways other than their intended purpose.

Customers are responsible for covering the shipping costs for returns. To help prevent unnecessary returns, we strongly encourage checking our sizing guides before making a purchase to ensure the best fit for your pet.

If your exchange request is approved, we will send a replacement product. In the event that the item is out of stock, we will notify you and provide the option to select another available product or receive a refund for your original purchase.

Refunds

If you receive an item that is defective or damaged, please contact us immediately at [email protected]/[email protected] with a photo of the product and a brief description of the issue.

Refund requests must be made within 14 days of the original purchase date.

Doggyeconi does not take responsibility for items that have been chewed or destroyed by pets.

Furthermore, we are not liable for any damage caused by misuse or using the product for purposes other than its intended function.